Returns & Exchanges
We want you to love your Camp Snap camera, but if you are not completely satisfied, we offer a 30-day return policy for a full refund or exchange. Please ensure the device is in its original condition and includes all original packaging and accessories.
Initiate Your Return
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) and the return shipping address.
Prepare the Package
Securely pack your Camp Snap camera in its original box, ensuring the USB-C charging cable and any included accessories are placed inside.
Ship It Back
Affix the provided shipping label to your package and drop it off at the designated carrier location; we recommend keeping your tracking receipt for reference.
Receive Your Refund
Once our team inspects the returned hardware, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing